FAQ
FAQ
Frequently Asked Questions
To sign up, you simply have to schedule a pickup!
No. There are no additional fees for delivery service.
At your front door, back door or another suitable location you prefer.
Around the holidays our regular schedules do change, so we will notify you of any delivery changes via email.
If you would like to recycle your hangers, you can keep them all in a trash bag and leave it with your order and the route driver will pick it up.
Just leave a detailed note in your bag with your request. Please identify the specific garment along with your special instructions.
For assistance, call our office at (000) 000-0000 or email us at {insert email address here}
No, it’s called that because we do not use water. Instead, we use an eco-friendly solvent to launder the garment, dry it using our specialized equipment, and then steam press the item to reshape it.
Until recently, the only available dry-cleaning solvents were petroleum-derived hydrocarbons, like Perchlorethylene, or “perc”. Perc is what’s responsible for that harsh chemical smell typically associated with dry cleaning. Though these solvents are good cleaning agents, they pose potential hazards to our health and our environment. Eco-friendly cleaning takes those hazardous chemicals right out of the equation. At JB EXPRESS CLEANERS we use Green Earth D5 pur liquid silicone, an innovative cleaning system that has been around for over 25 years, it cleans clothes better than the old, hazardous methods.
No, up-to-date dry cleaning equipment specializes with temperature control and minimal agitation to prevent shrinkage.
Not at all! In fact, dry cleaning will help extend the life of your garment by removing invisible dirt and grime and keep your garments in pristine condition.
There is no need to call. You can schedule through our website or through App and Just put your bag out on your pick up day.
First time you can use your normal trash bag or laundry bag. When we deliver the cloth We will provide you with a VIP garment bag.
No. Clothing will be picked up and dropped off in a predetermined area.
Currently we are operating on demand bases Monday-Friday. Any clothing picked up on Friday would be delivered on Monday.
Some garments require special care that the average home washing machine can’t provide. “Dry clean only” items require finishing (i.e. pressing pleats) in addition to cleaning, so leave that to experts like us! Also, professional fabricare cleaning uses 5x less water than home laundering.
In many cases you can launder your own ‘Dry Clean Only’ clothing, but at the risk of missing hard-to-find stains and shrinkage. Good news though – JB EXPRESS CLEANERS offers free pick up and delivery for your clothing so you don’t need to worry. We also have stain removal experts that will spot the impurities that the washer will miss.
In many cases you can launder your own ‘Dry Clean Only’ clothing, but at the risk of missing hard-to-find stains and shrinkage. Good news though – JB EXPRESS CLEANERS offers free pick up and delivery for your clothing so you don’t need to worry. We also have stain removal experts that will spot the impurities that the washer will miss.
Yes! JB EXPRESS CLEANERS offers garment alteration and repair in addition to our cleaning services.
Your cleaning will be charged directly to your credit card that you have on file when signing up.